Shipping Policy

The Four Buck Chuck

All orders within the continental United States, no matter how large or small, are chucked for exactly four bucks. It’s a grandfathered in rate (excluding Alaska, Hawaii, and Puerto Rico).

This shipping charge does not reflect the actual cost of shipping, which is always more than four bucks. Just trying to stave off the inflation for you.

Shipping Service

Orders are standardly shipped using United States Postal Service Ground Advantage, and includes tracking and insurance.

Orders may be shipped using any national or regional service that provides tracking and insurance.

Customers are responsible for providing accurate information for the processing of their order.

Customers are responsible for the security of their order after it has been marked delivered by the shipping service.

Processing

Orders are processed and shipped within two business days from the date of the order, unless otherwise described for custom, made-to-order products.

Processing delays for all products will be announced on this website.

If for any reason an order cannot be processed according to the above standard, you will receive an email from heldgear.com with more information.

Most orders arrive to their destination between 2 and 5 calendar days from order. Tracking numbers are provided with every order once they are processed and the shipping provider is responsible for timely delivery.

Heldgear.com is built with the WordPress and WooCommerce platforms. Shipping labels are created from WooCommerce, or using PayPal shipping labels when orders are paid via PayPal.

International Orders

Orders to Canada and Mexico incur additional international shipping rates. These destinations will cost more than four bucks, rest assured, it is still an unprofitable shipping charge.

Presently, only orders to Canada and Mexico are supported.

Returns

Per the return policy, unless a Held product is demonstrably defective due to manufacturing error, return shipping comes at the expense of the customer.

This policy applies to all sales at heldgear.com.

Privacy

Shipping and billing addresses are collected for transactional purposes only. Financial information is not collected or stored at heldgear.com.

Personal information is not sold to third parties by Held Gear.

Read the full privacy policy here.